This message occurs on Microsoft Windows XP operating systems that have the included CD recording software enabled. To resolve this issue, follow the steps below.

  • Open My Computer
  • Right-click the CD-ROM drive and select Properties.
  • Click the Recording tab.
  • Uncheck the Enable CD Recording on this drive option and close all windows.

Once disabled, if you want to continue to use the Microsoft recording software, follow the steps above again and re-enable the Microsoft CD recording. Alternatively, we suggest you consider using third-party CD recording software.

  • How to burn or create a CD or DVD on a computer.
  • See our CD-R and CD-RW definitions for further information and related links.
  • Computer CD-R and CD-RW help and support.