Xperia Play Hard Reset Password Removal Repair Guide

Difficulty

Very easy

Steps

3

Time Required

                          5 minutes            

Sections

1

• Xperia Play - Hard Reset / Password Removal
• 3 steps

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Introduction

If you cannot do this, the only way to bypass the security is Hard Reset.

!!! ATTENTION !!! This will erase all your personal information.

Video Overview

Step 1

              Xperia Play - Hard Reset / Password Removal               

• Open the Emergency call keyboard.
• Enter this code: ##7378423##
• From the Service Menu select: “Customization Settings”.

Open the Emergency call keyboard.

Enter this code: ##7378423##

From the Service Menu select: “Customization Settings”.

1024

Step 2

• Select “Reset customization” and “Reset customization and reboot”.
• The Android system will erase all personal information and will reboot the phone to the original factory settings.

Select “Reset customization” and “Reset customization and reboot”.

The Android system will erase all personal information and will reboot the phone to the original factory settings.

Step 3

• Did you do it successfully?

Did you do it successfully?

To reassemble your device, follow these instructions in reverse order.

Cancel: I did not complete this guide.

                                                                                      97 other people completed this guide.                                             

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                                      with 5 other contributors 

                    ZFix                     

Member since: 12/09/2013

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kennynguyen0829 - May 13, 2015

Reply

I didn’t get the Customization Settings option. i just got “Service info”, “service settings”, and “Service tests”

roy7ster - Jun 11, 2015

Reply

There is no customization settings option so how do we reset ????

ZFix - Jun 11, 2015

Because of high Android version.You have to reflash it with Sony PC Companion:

Factory Reset, Fix Android Problems with Sony PC Companion

Regards.

Miri - Oct 13, 2015

Reply

I did it! Thank you, i was able to unlock it and all my pictures and music are still there! :)

tkmuparadzi - Nov 29, 2015

Reply

Ahhh great I made it thanks