Difficulty

Moderate

Steps

41

Time Required

                          30 minutes - 1 hour

Sections

5

  • Back Panel
  • 7 steps
  • Fan
  • 3 steps
  • Optical Drive Removal
  • 6 steps
  • Center Chassis Assembly
  • 6 steps
  • Power Supply
  • 19 steps

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Introduction

Before you begin, completely power down and unplug all cables from your console. Remember to follow general electrostatic discharge (ESD) safety procedures while repairing the console.

What you need

Step 1

              Uncover the back panel screws
  • Before starting this guide, power down your console and unplug all cables.
  • Use a pair of tweezers to remove the sticker hiding the first screw on the back panel, near the base.

Before starting this guide, power down your console and unplug all cables.

Use a pair of tweezers to remove the sticker hiding the first screw on the back panel, near the base.

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Step 2

  • Use a pair of blunt tweezers to peel back the large sticker on the back panel to reveal the second screw.
  • You only need to peel this sticker to where you can access the hidden screw. You don’t need to pull it completely off.
  • Technically, these are tamper-evident stickers—but don’t worry—Microsoft can’t legally void your warranty, as long as you don’t damage anything. Have fun!

Use a pair of blunt tweezers to peel back the large sticker on the back panel to reveal the second screw.

You only need to peel this sticker to where you can access the hidden screw. You don’t need to pull it completely off.

Technically, these are tamper-evident stickers—but don’t worry—Microsoft can’t legally void your warranty, as long as you don’t damage anything. Have fun!

Step 3

              Remove the back panel screws
  • Use a T8 Torx driver to remove the two 7.4 mm screws securing the back panel.
  • Throughout this repair, keep track of each screw and make sure it goes back exactly where it came from to avoid damaging your console.

Use a T8 Torx driver to remove the two 7.4 mm screws securing the back panel.

Throughout this repair, keep track of each screw and make sure it goes back exactly where it came from to avoid damaging your console.

Step 4

              Unclip the back panel
  • Insert the flat end of a spudger into the gap between the back panel and the shell, near the left side of the base.
  • Pivot the spudger on the shell and pull up on the bottom of the back panel to release it from the locking clips.

Insert the flat end of a spudger into the gap between the back panel and the shell, near the left side of the base.

Pivot the spudger on the shell and pull up on the bottom of the back panel to release it from the locking clips.

Step 5

  • Insert the flat end of a spudger into the gap between the back panel and the shell, near the right side of the base.
  • Pivot the spudger on the shell and pull up on the bottom of the back panel to release it from the locking clips.

Insert the flat end of a spudger into the gap between the back panel and the shell, near the right side of the base.

Step 6

              Remove the back panel
  • Grip the back panel at the opening you just created and pull it up and away from the shell to unclip the long edges.
  • During reassembly, press along the edges of the back panel to snap it into place.

Grip the back panel at the opening you just created and pull it up and away from the shell to unclip the long edges.

During reassembly, press along the edges of the back panel to snap it into place.

Step 7

  • The back panel slots into a gap at the top of the shell.
  • Tilt the back panel up and pull it away from the top edge of the shell to release it from the gap.
  • Remove the back panel.

The back panel slots into a gap at the top of the shell.

Tilt the back panel up and pull it away from the top edge of the shell to release it from the gap.

Remove the back panel.

Step 8

              Remove the fan screws
  • Use a T8 Torx driver to remove the three screws securing the fan to the center chassis:
  • One 10.5 mm wide-head screw
  • Two 8.8 mm screws

Use a T8 Torx driver to remove the three screws securing the fan to the center chassis:

One 10.5 mm wide-head screw

Two 8.8 mm screws

Step 9

              Disconnect the fan cable
  • Use a pair of blunt tweezers to grip the edges of the fan cable connector, and pull up to disconnect it from the center chassis.
  • Always pull cables by their connectors and not the wires themselves.
  • During reassembly, route the fan cable underneath its small cable guide on the fan housing so it doesn’t interfere with the back panel.

Use a pair of blunt tweezers to grip the edges of the fan cable connector, and pull up to disconnect it from the center chassis.

Always pull cables by their connectors and not the wires themselves.

During reassembly, route the fan cable underneath its small cable guide on the fan housing so it doesn’t interfere with the back panel.

Step 10

              Remove the fan
  • Slide the fan out of its slot to remove it.
  • During reinstallation, note that the fan can only be installed one way—make sure Master Chief is facing you.
  • If you are replacing the fan, a new fan will probably not include the plastic installation bracket. The bracket is attached to the fan with 4 T10 Torx screws. This is not pictured in this guide.

Slide the fan out of its slot to remove it.

During reinstallation, note that the fan can only be installed one way—make sure Master Chief is facing you.

If you are replacing the fan, a new fan will probably not include the plastic installation bracket. The bracket is attached to the fan with 4 T10 Torx screws. This is not pictured in this guide.

Step 11

              Unlatch the base
  • Use the flat end of a spudger to lift up on the locking tab holding the base to the shell.

Use the flat end of a spudger to lift up on the locking tab holding the base to the shell.

Step 12

              Twist and remove the base
  • Grip the base and rotate it counterclockwise to unlock it from the shell.
  • You may need to hold the locking tab open while you get the base started.
  • Remove the base.
  • During reassembly, drop the base tabs into their holes on the shell and twist clockwise until the base snaps into the interior locking tab.
  • When locked in place, the “Hello from Seattle” line will be parallel with the device’s sides.

Grip the base and rotate it counterclockwise to unlock it from the shell.

You may need to hold the locking tab open while you get the base started.

Remove the base.

During reassembly, drop the base tabs into their holes on the shell and twist clockwise until the base snaps into the interior locking tab.

When locked in place, the “Hello from Seattle” line will be parallel with the device’s sides.

Step 13

              Remove the optical drive screws
  • Use a T8 Torx driver to remove the two 8.8 mm screws securing the optical drive’s vibration isolator to the shell: one on the base and one on the top of the isolator.

Use a T8 Torx driver to remove the two 8.8 mm screws securing the optical drive’s vibration isolator to the shell: one on the base and one on the top of the isolator.

Step 14

              Remove the vibration isolator
  • Lift up the optical drive’s vibration isolator to remove it.
  • The vibration isolator grips the sides of the optical drive with silicone pads, so you may need to “walk” the isolator off of the drive to slip it off each side.
  • During reassembly, ensure the vibration isolator is pushed down and around both edges of the optical drive, so it sits flush with the rest of the center chassis.

Lift up the optical drive’s vibration isolator to remove it.

The vibration isolator grips the sides of the optical drive with silicone pads, so you may need to “walk” the isolator off of the drive to slip it off each side.

During reassembly, ensure the vibration isolator is pushed down and around both edges of the optical drive, so it sits flush with the rest of the center chassis.

Step 15

              Disconnect the power and data cables
  • Use a pair of blunt tweezers to grip the edges of the optical drive power connector and pull up to disconnect it from the optical drive.
  • Always pull cables by their connectors and not the wires themselves.
  • Use your fingers to pull up and disconnect the data cable from the optical drive.

Use a pair of blunt tweezers to grip the edges of the optical drive power connector and pull up to disconnect it from the optical drive.

Use your fingers to pull up and disconnect the data cable from the optical drive.

Step 16

              Remove the optical drive
  • Grip the top edge of the optical drive and pull it out of its slot in the shell to remove it.
  • During reassembly, align the pegs on the bottom edge of the optical drive with the guide holes on the bottom of the shell.
  • If the drive is misaligned, the top vibration isolator will not be able to be installed correctly, and the disc reader will be misaligned with the front of the console.

Grip the top edge of the optical drive and pull it out of its slot in the shell to remove it.

During reassembly, align the pegs on the bottom edge of the optical drive with the guide holes on the bottom of the shell.

If the drive is misaligned, the top vibration isolator will not be able to be installed correctly, and the disc reader will be misaligned with the front of the console.

Step 17

              Disconnect the USB port cable
  • The ribbon cables and their connectors are extremely fragile, so always open locking tabs gently and pull cables slowly.
  • Use the flat end of a spudger to flip open the metal locking tab on the USB port ribbon cable.
  • During reassembly, gently snap the metal locking tab back into place once the cable has been inserted.

The ribbon cables and their connectors are extremely fragile, so always open locking tabs gently and pull cables slowly.

Use the flat end of a spudger to flip open the metal locking tab on the USB port ribbon cable.

During reassembly, gently snap the metal locking tab back into place once the cable has been inserted.

Step 18

  • Use a pair of tweezers to pull up on the black plastic pull tab to remove the USB port cable from the center chassis.
  • Pull only on the pull tab, not the cable itself.
  • If the USB port cable feels adhered to the metal chassis, apply an iOpener or carefully heat it with a hair dryer to soften the adhesive.

Use a pair of tweezers to pull up on the black plastic pull tab to remove the USB port cable from the center chassis.

Pull only on the pull tab, not the cable itself.

If the USB port cable feels adhered to the metal chassis, apply an iOpener or carefully heat it with a hair dryer to soften the adhesive.

Step 19

              Disconnect the power button cable
  • Use the pointed end of a spudger to depress the metal tab on the side of the power button cable’s board connector.
  • With the metal tab depressed, use a pair of tweezers to pull up on the pull tab to disconnect the power button cable from the center chassis.
  • Pull only on the pull tab, not the cable itself.
  • Don’t pull on the cable without depressing the metal tab, otherwise you risk damaging either the cable or the connector.
  • During reassembly, the cable should lightly “snap” into place when inserted.

Use the pointed end of a spudger to depress the metal tab on the side of the power button cable’s board connector.

With the metal tab depressed, use a pair of tweezers to pull up on the pull tab to disconnect the power button cable from the center chassis.

Don’t pull on the cable without depressing the metal tab, otherwise you risk damaging either the cable or the connector.

During reassembly, the cable should lightly “snap” into place when inserted.

Step 20

              Remove the chassis screws
  • Use a T8 Torx driver to remove the three 7.4 mm screws securing the center chassis assembly to the shell.

Use a T8 Torx driver to remove the three 7.4 mm screws securing the center chassis assembly to the shell.

Step 21

              Peel up the USB port cable
  • Gently peel the taped USB port ribbon cable off of the heatsink.

Gently peel the taped USB port ribbon cable off of the heatsink.

Step 22

              Remove the center chassis assembly
  • The center chassis is aligned to the shell with guide pegs. These pegs will need to slide out of their slots to allow the chassis to be lifted out.
  • Grip the center chassis and pull it towards the top of the shell, uncoupling the guide pegs from the shell.
  • Lift up the center chassis assembly to remove it from the shell.
  • During reassembly, make sure neither of the ribbon cables get pinched as you lower the center chassis into the shell.

The center chassis is aligned to the shell with guide pegs. These pegs will need to slide out of their slots to allow the chassis to be lifted out.

Grip the center chassis and pull it towards the top of the shell, uncoupling the guide pegs from the shell.

Lift up the center chassis assembly to remove it from the shell.

During reassembly, make sure neither of the ribbon cables get pinched as you lower the center chassis into the shell.

Step 23

              Unlatch the chassis strap
  • Unlatch the chassis strap from the right side of the power supply.

Unlatch the chassis strap from the right side of the power supply.

Step 24

  • Pull the chassis strap over and off of the power supply.
  • Once the strap is off of the power supply, set the loose section to the side.

Pull the chassis strap over and off of the power supply.

Once the strap is off of the power supply, set the loose section to the side.

Step 25

              Remove the power cable port
  • Use a T8 Torx driver to remove the three screws securing the power cable port to the chassis:
  • Two 13.1 mm screws
  • One 35 mm screw

Use a T8 Torx driver to remove the three screws securing the power cable port to the chassis:

Two 13.1 mm screws

One 35 mm screw

Step 26

  • Lift the power connector out of its recess in the chassis.

Lift the power connector out of its recess in the chassis.

Step 27

              De-route the power cables
  • Unlatch and open the lid on the power cable’s plastic guide.

Unlatch and open the lid on the power cable’s plastic guide.

Step 28

  • Lift the power cable out from underneath the extra section of the cable guide.

Lift the power cable out from underneath the extra section of the cable guide.

Step 29

              Remove the corner cover
  • Use a T8 Torx driver to remove the 8.8 mm screw securing the power supply corner cover.

Use a T8 Torx driver to remove the 8.8 mm screw securing the power supply corner cover.

Step 30

  • Use your fingers or a pair of tweezers to lift and remove the power supply corner cover.

Use your fingers or a pair of tweezers to lift and remove the power supply corner cover.

Step 31

              Remove the accessory antenna board
  • Use a T8 Torx driver to remove the three 9.6 mm screws securing the accessory antenna board to the center chassis.

Use a T8 Torx driver to remove the three 9.6 mm screws securing the accessory antenna board to the center chassis.

Step 32

  • Grip the antenna board and pull it directly away from the center chassis to disconnect it.
  • During reassembly, align the board’s connector with the port on the center chassis and press to reconnect.

Grip the antenna board and pull it directly away from the center chassis to disconnect it.

During reassembly, align the board’s connector with the port on the center chassis and press to reconnect.

Step 33

              Remove the board shield
  • Use a T8 Torx driver to remove the nine screws securing the board shield:
  • Six 8.8 mm black screws
  • Two 35 mm silver screws
  • One 13.1 mm silver screw

Use a T8 Torx driver to remove the nine screws securing the board shield:

Six 8.8 mm black screws

Two 35 mm silver screws

One 13.1 mm silver screw

Step 34

  • Lift up the board shield to remove it from the center chassis.

Lift up the board shield to remove it from the center chassis.

Step 35

              Remove the chassis strap
  • Disconnect the chassis strap from the locking tabs on either side of the power supply.

Disconnect the chassis strap from the locking tabs on either side of the power supply.

Step 36

  • Remove the chassis strap.

Remove the chassis strap.

Step 37

              Remove the 10-pin power cable
  • Grip and compress the locking tab on the 10-pin power connector.
  • While compressing the locking tab, lift the connector straight up to disconnect it from the board.
  • Always pull cables by their connectors and not the wires themselves.

Grip and compress the locking tab on the 10-pin power connector.

While compressing the locking tab, lift the connector straight up to disconnect it from the board.

Step 38

              Remove the 2-pin power cable
  • Grip and compress the locking tab on the 2-pin power connector.
  • While compressing the locking tab, lift the connector straight up to disconnect it from the board.

Grip and compress the locking tab on the 2-pin power connector.

Step 39

              Open the cable guide
  • Open the lid on the power supply’s plastic cable guide.

Open the lid on the power supply’s plastic cable guide.

Step 40

              Remove the power supply screws
  • Use a T8 Torx driver to remove the four screws securing the power supply around its perimeter:
  • Three 35 mm silver screws
  • One 8.8 mm black screw

Use a T8 Torx driver to remove the four screws securing the power supply around its perimeter:

Three 35 mm silver screws

One 8.8 mm black screw

Step 41

              Remove the power supply
  • Remove the power supply.

Remove the power supply.

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Xbox Series X Answers community for help.

Cancel: I did not complete this guide.

                                                                                      4 other people completed this guide.

Author

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                    Carsten Frauenheim

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heavychevy9 - Jul 7, 2022

Reply

So, I am a skilled DIYer. I had 1 series x that had no power all the sudden, under warranty, sent back and received a refurb. Then I got a halo infinite edition, it all the sudden wouldn’t send video. It would power up but I couldn’t boot in safe mode or low res mode. Sent it back, send me a refurb. Now my brothers Xbox did the same thing. It turns on but never boots then shuts off after few minutes. No controller connects either, and can’t have the xbox sync with the flash. His is not under warranty so I bought a PSU and replaced, still same thing. Any ideas? Microsoft just sends you a refurb and doesn’t tell you what was wrong or else I’d know since it happened to my infinite console.

FYI this guide is amazing! Down to providing the length of screws and circling in photos. A++

Jake Burton - Aug 29, 2022

Reply

Well ladies and gentlemen I did it. Took about an hour and a half, only because I put one of the cables on backwards, otherwise it would have only taken an hour. SHES ALIVE!!!! Thank you so much to the person that created these instructions they were SPOT ON!

CAN I GET A A’MEN!!!

Jon Aron - Sep 3, 2022

Reply

It just worked for me too! Took me about 2 hours, but I tend to work on this stuff extra slowly to be careful. Thanks so much!