Difficulty

Moderate

Steps

23

Time Required

                          30 minutes - 1 hour

Sections

3

  • Upper Plastic Case
  • 6 steps
  • Lower Metal Case
  • 9 steps
  • Hard Drive
  • 8 steps

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0

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Introduction

Turn off the console and unplug any cables before beginning this guide. Follow general electrostatic discharge (ESD) safety procedures while repairing the console.

These steps only describe how to replace the hard drive. You may need additional software tools to get the replacement hard drive to function.

What you need

Video Overview

Step 1

              Remove the sticker
  • Use blunt tweezers to peel off the sticker covering the right-side screw on the back of the console.
  • Before starting this guide: Turn off the device. Then, unplug any cables from the console.

Use blunt tweezers to peel off the sticker covering the right-side screw on the back of the console.

Before starting this guide: Turn off the device. Then, unplug any cables from the console.

1024

Step 2

              Remove the external screws
  • Use a T10 Torx screwdriver to remove the two 12.6 mm–long screws located on the back of the console.

Use a T10 Torx screwdriver to remove the two 12.6 mm–long screws located on the back of the console.

Step 3

              Slide the upper case horizontally
  • Rotate the console 90 degrees.
  • Pull the front of the upper plastic case horizontally toward the front of the console until it comes to a stop. This slides the clips out of the slots on the upper plastic case.

Rotate the console 90 degrees.

Pull the front of the upper plastic case horizontally toward the front of the console until it comes to a stop. This slides the clips out of the slots on the upper plastic case.

Step 4

              Lift the upper case off the lower case
  • Rotate the console 90 degrees so that the back is facing you.
  • Lift up the left side of the upper plastic case (as viewed from the back of the console), stopping when it won’t lift any further.

Rotate the console 90 degrees so that the back is facing you.

Lift up the left side of the upper plastic case (as viewed from the back of the console), stopping when it won’t lift any further.

Step 5

  • While continuing to hold the left side of the upper plastic case, push up on the right side to move the right-side screw boss out of the way.
  • If pushing up on the case doesn’t work, try moving it in different directions until it can swing open.
  • Swing the upper plastic case open to 75 degrees.

While continuing to hold the left side of the upper plastic case, push up on the right side to move the right-side screw boss out of the way.

If pushing up on the case doesn’t work, try moving it in different directions until it can swing open.

Swing the upper plastic case open to 75 degrees.

Step 6

  • Push the upper plastic case down and away from the console to remove it completely.

Push the upper plastic case down and away from the console to remove it completely.

Step 7

              Disconnect the ribbon cable
  • Use the pointed end of a spudger, an opening tool, or your fingernail to flip down the small, hinged locking flap on the ribbon cable ZIF connector on the front circuit board.

Use the pointed end of a spudger, an opening tool, or your fingernail to flip down the small, hinged locking flap on the ribbon cable ZIF connector on the front circuit board.

Step 8

              Disconnect the ribbon cable
  • Use blunt tweezers to pull the ribbon cable down out of the connector.

Use blunt tweezers to pull the ribbon cable down out of the connector.

Step 9

              Remove the front circuit board screws
  • Use a T8 Torx screwdriver to remove the three 13.3 mm screws securing the front circuit board to the upper metal case.

Use a T8 Torx screwdriver to remove the three 13.3 mm screws securing the front circuit board to the upper metal case.

Step 10

              Remove the front circuit board
  • Pull the front circuit board straight out away from the upper metal case and set it aside.
  • Grip the board on either side of where it is plugged in to avoid bending and damaging it.

Pull the front circuit board straight out away from the upper metal case and set it aside.

Grip the board on either side of where it is plugged in to avoid bending and damaging it.

Step 11

              Remove the upper metal case screws
  • Use a T10 Torx screwdriver to remove the six 47.7 mm screws securing the upper metal case to the lower plastic case.
  • Use a T8 Torx screwdriver to remove the two 7.5 mm screws securing the press connector to the upper metal case.

Use a T10 Torx screwdriver to remove the six 47.7 mm screws securing the upper metal case to the lower plastic case.

Use a T8 Torx screwdriver to remove the two 7.5 mm screws securing the press connector to the upper metal case.

Step 12

              Detach the press connector
  • Insert the flat end of a spudger underneath the press connector on the side opposite of the ribbon cable.
  • Use the spudger to lift the press connector up and away from the upper metal case.
  • Don’t push the spudger all the way to the socket. Prying up the socket may damage it.
  • To re-attach press connectors like this one, carefully align and press down on one side until it clicks into place, then repeat on the other side. Do not press down on the middle. If the connector is misaligned, the pins can bend, causing permanent damage.

Insert the flat end of a spudger underneath the press connector on the side opposite of the ribbon cable.

Use the spudger to lift the press connector up and away from the upper metal case.

Don’t push the spudger all the way to the socket. Prying up the socket may damage it.

To re-attach press connectors like this one, carefully align and press down on one side until it clicks into place, then repeat on the other side. Do not press down on the middle. If the connector is misaligned, the pins can bend, causing permanent damage.

Step 13

              Remove the lower plastic case
  • Flip the console over.
  • Hold on to the lower plastic case because it is no longer attached to the metal case.
  • Lift the lower plastic case up from the metal case and set it aside.

Flip the console over.

Hold on to the lower plastic case because it is no longer attached to the metal case.

Lift the lower plastic case up from the metal case and set it aside.

Step 14

              Remove the lower metal case screws
  • Remove the two T10 Torx screws securing the lower metal case:
  • One 7.7 mm screw
  • One 11.4 mm screw

Remove the two T10 Torx screws securing the lower metal case:

One 7.7 mm screw

One 11.4 mm screw

Step 15

              Remove the lower metal case
  • Lift the lower metal case up off the upper metal case and internal components.
  • The disc drive may lift up with the lower metal case. Hold it down during this step.
  • Set the lower metal case aside.

Lift the lower metal case up off the upper metal case and internal components.

The disc drive may lift up with the lower metal case. Hold it down during this step.

Set the lower metal case aside.

Step 16

              Remove the screws holding the hard drive to the case
  • Flip the console over.
  • The disc drive is only attached to the motherboard by two cable connectors. Hold the disc drive when flipping the console over to avoid damaging it.
  • Use a T10 Torx screwdriver to remove the four 11.4 mm screws securing the hard drive to the upper metal case.

The disc drive is only attached to the motherboard by two cable connectors. Hold the disc drive when flipping the console over to avoid damaging it.

Use a T10 Torx screwdriver to remove the four 11.4 mm screws securing the hard drive to the upper metal case.

Step 17

              Move the disc drive
  • Flip the console back over, keeping in mind the disc drive is loose.
  • Lift the disc drive up so that its metal tab is unhooked from the power supply.
  • Flip the disc drive over and place it on the power supply. The disc drive should end up facing the opposite direction it started in.
  • The disc drive is plugged into the motherboard. Avoid pulling and bending the cables more than necessary to prevent damage.

Flip the console back over, keeping in mind the disc drive is loose.

Lift the disc drive up so that its metal tab is unhooked from the power supply.

Flip the disc drive over and place it on the power supply. The disc drive should end up facing the opposite direction it started in.

The disc drive is plugged into the motherboard. Avoid pulling and bending the cables more than necessary to prevent damage.

Step 18

              Unplug the bundled cable connector
  • Unplug the bundled cable connector connecting the hard drive to the motherboard by pulling directly upward.

Unplug the bundled cable connector connecting the hard drive to the motherboard by pulling directly upward.

Step 19

              Unplug the SATA cable
  • Unplug the SATA cable connecting the hard drive to the motherboard by pulling directly upward.

Unplug the SATA cable connecting the hard drive to the motherboard by pulling directly upward.

Step 20

              Remove the hard drive
  • Lift the hard drive assembly up out of the upper metal case.
  • When moving the hard drive, hold it by the sides to prevent damage.

Lift the hard drive assembly up out of the upper metal case.

When moving the hard drive, hold it by the sides to prevent damage.

Step 21

              Remove the mounting bracket
  • Flip the hard drive over so that the plastic mounting bracket is facing upward.
  • Use a T10 Torx screwdriver to remove the four 8.6 mm screws attaching the hard drive to the mounting bracket.

Flip the hard drive over so that the plastic mounting bracket is facing upward.

Use a T10 Torx screwdriver to remove the four 8.6 mm screws attaching the hard drive to the mounting bracket.

Step 22

  • Lift the mounting bracket off the hard drive.

Lift the mounting bracket off the hard drive.

Step 23

              Unplug the hard drive connector
  • Unplug the hard drive connector from the hard drive by pulling parallel to the length of the drive.

Unplug the hard drive connector from the hard drive by pulling parallel to the length of the drive.

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Xbox One X Answers community for help.

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Author

                                      with 8 other contributors 


                    Kyle Smith

Member since: 02/01/2021

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SilentWorkForce - Dec 12, 2019

Reply

If I buy a new hard drive off of amazon, how do I install the Xbox OS back on? The offline usb?

Bryan Remely - Jul 1, 2020

The only way I found was to clone the disc sector-by-sector. I read online that you can expand it by making the “user content” partition larger.

mike forrest - Mar 20, 2021

metric - Jan 15, 2023

Check out this video. It has a great step by step for putting the console into troubleshooting mode and downloading the correct software.

XBox One X SSD Upgrade - LFC#268 - YouTube

David Marques - Dec 28, 2019

Reply

I read a post somewhere saying that if Microsoft detect non-standard hardware in your system you could be banned. Has anyone had any experience with this?