Difficulty

Very easy

Steps

4

Time Required

                          5 minutes

Sections

1

  • Xbox One Play & Charge Kit not charging with USB?
  • 4 steps

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Introduction

First make sure the controller works with the USB cable. Unplug the battery and connect the USB. If the controller turns on, CONGRATULATIONS!! this fix may help you.

Get some cardboard or some Low-Density Foam Weatherstrip Tape ($2.23 at home depot 17ft. so yeah.) For this fix Ill be using the Low-Density Foam Weatherstrip Tape.

Cut a small piece of. I mean small. The size of you pinky nail. Place the tape in the center of the controller where the battery sits. Then put the battery in. GENTLY squeeze. While you’re holding the battery in place, connect the USB cable. Wait for it, (takes a second or so,) And orange light on the USB cable should light up. If it does, replace the battery cover while the cable is connected. that way you can see if the connection gets lost. If it does try again with the same piece of tape but cut it just a bit smaller. IT WILL WORK.

Note- The cover WILL be harder to put back on- Careful don’t break the latches. Dont worry too much though they are thougher than the seam.

Also- I recommend that you connect the controller to a PC and not the xBox. Im not sure how well the Xbox deals with being switched from wired to wireless controller for potentially several times in a row.

What you need

Step 1

              Xbox One Play & Charge Kit not charging with USB?
  • Xbox One - Play and Charge Kit Not charging while connected to USB

Xbox One - Play and Charge Kit Not charging while connected to USB

1024

Step 2

  • Pull off the battery cover. and remove the battery.
  • Reconnect the USB and make sure the controller powers on. IF it does this fix WILL WORK.

Pull off the battery cover. and remove the battery.

Reconnect the USB and make sure the controller powers on. IF it does this fix WILL WORK.

Step 3

  • Take a small piece of the Low-Density Foam Weatherstrip Tape and place it, sticky side down, in the center of the controller.
  • Replace the battery.
  • Reconnect the USB and GENTLY press the battery into the controller while the USB is connected. This will allow you to see if the fix worked. NOTE- it takes a second or so for the light on the USB cable to come on after the controller powers on.

Take a small piece of the Low-Density Foam Weatherstrip Tape and place it, sticky side down, in the center of the controller.

Replace the battery.

Reconnect the USB and GENTLY press the battery into the controller while the USB is connected. This will allow you to see if the fix worked. NOTE- it takes a second or so for the light on the USB cable to come on after the controller powers on.

Step 4

  • If all went well, you can replace the battery cover. Take care though as it will be much harder to get it back on. Don’t worry, those little clips are much thougher than you think. Just take your time and be carefull. If it don’t fit- don’t force it, try trimming the tape instead.

If all went well, you can replace the battery cover. Take care though as it will be much harder to get it back on. Don’t worry, those little clips are much thougher than you think. Just take your time and be carefull. If it don’t fit- don’t force it, try trimming the tape instead.

That’s it. You can now charge your controller like it was intended. At least we are not going to have to give more money to MS to get this fixed.

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                                                                                      25 other people completed this guide.

Author

                                      with 1 other contributor 


                    bbhsascha

Member since: 05/14/2016

915 Reputation

                                      1 Guide authored                  



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bbhsascha - Apr 21, 2019

Reply

Let me know if you have any issues or any suggestions on how to make this guide better. I ran into this issue and as normal MS was less than useless. I ended up replacing the controller, the USB cable and the battery in hopes that something will fix it.

TknighT - Dec 18, 2019

Reply

Thanks mate, squeezed on the battery (in towards the controller) as I inserted the cable and the light appeared on the cable. Before I tried just plugging it in to no help in result of the led indicator on the cable. But this solved it, thought I had a faulty battery/controller for a sec. Saved me some bucks there, much appreciated

bbhsascha - Dec 18, 2019

claudiojourneyman - Jan 2, 2020

Reply

Doesn’t work. Tried a know working battery from my other controller (which works in that controller), to no avail. Tried another battery from another controller that it works, nothing. The problem is the controller, not my battery (which is new).

Ali - Jan 5, 2020

Reply

THANKS! Did it like you told in your instruction and now the controller is charging! Thumbs up!