If you experience this problem, File and print sharing for Microsoft Networks is not installed on your computer. To fix the problem, follow these steps.
Click Start, Settings, Control Panel, and then double-click Network.
Click Add, and then click Service.
Select Microsoft, select File and Printer Sharing for Microsoft Networks, and click Ok.
Reboot the computer and issue should be resolved.
How to restart Microsoft Windows.
If you perform the steps above, but you are still prompted for a password, it could be that another user account set up the Internet. If so, try logging in as that user, and repeat the steps above.
- Enable and disable the password in Windows 95, 98, and ME.
Related information
- See our password definition for further information and related links.
- Microsoft Windows help and support.