If Windows cannot load due to issues with a video card (usually the result of an incorrect or outdated driver), you may need to restart the computer in VGA Mode. This mode of Windows is basic (having a resolution of 640 x 480), allowing users to diagnose a computer problem, including video card problems. When VGA Mode is loaded, only the minimal video drivers are loaded.

VGA Mode can be accessed by pressing the F8 key shortly after the initial POST screen is displayed on computer start up. If entered properly, a screen similar to the example above appears.

Safe Mode, VGA, Video terms

If you’re encountering problems that are not related to the video display, we suggest using Safe Mode instead of VGA Mode to troubleshoot your computer.

  • Video card help and support.